Quality assurance and product care information

Our tokens and components are produced from cut and engraves acrlyic and painted by hand. It is perfectly normal for this material to scratch and wear down over time, and for parts of the paint to fade and chip. We take care to prep and clean the shape and surface of our tokens and components so while all of these things are normal, there is no reason why this should affect the usability of the products in the long term.

Be sure to avoid stressing the acrylic with physical pressure or causing it to impact on solid surfaces as (like with many plastics) it can cause it to fracture. Avoid keeping the acrylic in high temperatures, as this can cause the surface of the tokens to soften and preventing the paint from adhereing properly.

If you receive any product that arrives broken, or with paint poorly adhering to the surface please let me know by Contacting Us or messaging me on Discord so we can sort out a remedy.

Restoring Paintwork

This is a completely optional step some customers may wish to take, but if you'd like to keep your tokens looking brand new as the paint starts to wear down and chip, I'm more than happy to provide the information to allow you to do this! As stated earlier, we hand paint all of our acrylic products.

To do this we use water based acrylic paint markers, namely these ones from the brand Posca. You can use any brand of paint markers, but be sure they are water based and not solvent based markers.

Prep the surface of the area by rubbing it with a micro-firbe cloth. You can use a small amount of rubbing alcohol during this step if you wish, which will help remove oils and other stubborn substances, but be cautious not to add too much as it can flood the existing paint and cause it to soften and come off.

Once the surface is prepped apply the paint using the marker liberally across the surface, making sure to cover all of the engraved areas you want the paint to stick. Do not worry about getting paint elsewhere, it will be removed cleanly in the next step.

Give the paint roughly 10 minutes to dry (you can tell when its dry due to it turning matt in appearance), then using the micro-fibre cloth rub the surface again until the all but the paint on the engraved sections remain. The paint naturally clings onto the rough engraved sections and should leave you with an accurate, detailed representation of the pattern below.

The reason we can't us solvent based paint, is because during THIS step, we wont be able to clean away the excess paint without using solvents, and in doing so we will just remove all of the paint anyway. The unique properties of water based paint is what makes this painting method possible.

Dial Maintenance

The dial mechanisms we produce (such as in the universal dial) are held together with ratcheting nylon rivets that are connected by pressing them together with a decent amount of force.

It is very unlikely that these should ever come apart during normal use, but in the rare event this happens there is no need to worry; your dial can be re-assembled with relative ease. Using a work bench or cutting mat, align the dial and rivets so they are loosely sitting in their correct position. Then carefully tap the rivets togehter with a hammer. I would recommend either using a jewlers hammer (which is what we use to assemble the product initially), or by pressing a small wooden block onto the surface and tapping the rivets into place through the block to damnpen the impacts and spread the pressure across the surface.

Please remember you take on this task at your own risk and Geeky Bits will not offer replacements for dials destroyed from being hit with a hammer.

While the dial is disasembled, you may also wish to add a small amount of oil lubricant, such as ones used for model trains or sewing machine plastic bearings (do not use any other type of oil). When designing our dials, I made the choice not to include lubricant already applied to the mechanism, as it can easily seep out during use and is frankly a little too messy for our liking. Only take this step if you feel the dial is too stiff for your liking and you understand this risk. The dial will naturally loosen over time, as the action of turning the mecahnism lightly wares away any imperfections on the acrylic surfaces as they rub together.